PRIVACY: We do not sell, trade, or rent your personal information to others. We will only share your personal information with the necessary third parties, such as credit card payment processing and delivery couriers.
PRICING: Our in store prices have always been the same as online prices. However, due to exchange rate volatilty, prices are often shown in USD for comparitive purposes. The price in CAD funds is determined by converting the USD price into CAD funds. Prices & availability are subject to change without notice.
: All orders picked up in store or shipped within British Columbia (BC) will be charged the applicable Harmonized Sales Tax (HST). HST will also be charged to orders shipped to Ontario, New Brunswick, Nova Scotia and Newfoundland. Shipments to other provinces will be charged GST.
PAYMENT: We accept payment by Visa, MC, Amex, debit card & cash for in store & trackside purchases. Phone orders paid by credit card require that we ship to the cardholder's credit card billing address or have the cardholder pick up the order with the card and government issued photo identification. Third party pickups are not permitted on phone orders.
SHIPPING: Unless otherwise specified, we ship via ground service with FedEx, Purolator or UPS.
RETURNS & EXCHANGES:
All in store & trackside purchases are Final. No returns or exchanges accepted.
Phone orders may be eligible for return or exchange within 15 days. Returns & exchanges will not be accepted without prior approval & proof of purchase. All accepted returns are subject to a 20% restocking fee. Shipping charges are not refundable.
To be eligible for return or exchange, the item(s) must be unused and in its original packaging. Some items may not be returned or exchanged. These include, but are not limited to underwear, socks, electrical and electronic items, special order items, items that have been used or installed & some dated products, such as, window nets & harnesses . We reserve the right to refuse returns or exchanges at our discretion.
WARRANTY: Most of the products we sell are covered by a manufacturer's warranty against manufacturing defects for a period of up to one year. This covers manufucaturing defects & not wear or abuse. Since each manufacturer has different procedures, please contact us for more information should you have a problem.
DUE TO EXCHANGE RATE VOLATILITY, THE PREVAILING PRICE IS DETERMINED BY THE USD PRICE MULTIPLIED BY THE CAD EXCHANGE RATE.